1 mei 2017
Horrible stay. Choose anything else
We chose this hotel because of the good reviews. The staff is nice until you pay the bill ( they charge you in advance). The rooms are not sound proofed at all. You could hear the tv from the rooms. One night we were watching a movie and the receptionist called to say to turn down the TV. When my friend went to the reception to ask what is the problem, she was sleeping on the couch so we were disturbing her. You could hear everything from all the rooms, even what people spoke. Another big dislike is that even if we had our own terrace, we were not allowed to stay outside in the evening because our voicea disturb some VIP customers who want silence. Our friends room was not cleaned for 3 days. They left the garbage bag at the door and nobody took it. The explation was absurd : they saw that our friends spent the evenings in our room and they cleaned only ours!!!! Why bother? The breakfast is low. Not a buffet but a mix plate. First 2 days it was eatable. Today was a small chesse sandwich (greasy and disgusting) and half a tomato. Next to us were a group of Russian tourists. They had pastry and a lot of good food and we asked if we pay extra can we have that to. The answer was rudelly NO. The ladies at the reception don't even know what a Genius Client is ( for booking) and what are the additional facilities we have. We said booking.com specified we have a welcome drink. Firat she said she doesn't know and when we showes her she said : but we gave you glasses when you came. At our request and glasses not drinks. We were two families from 35-40 years old so we weren't looking for parties but some nici time in Chisinau. Overall it was a ruined vacation because of those small things who were very disturbing. pS: the wifi in the room exists only on paper because it doesn' t reach the rooms.
Big rooms, clean, close to city center.